Southern Company Supervisor, System Operations in Crestwood, Illinois


Location negotiable between Glenwood, IL; Crestwood, IL; or Kankakee, IL.

The purpose of this position is to lead and supervise employees who maintain and operate the gas distribution system. The incumbent in this role directly supervises internal resources who sustain and preserve gas utility infrastructure integrity and customer safety, while delivering on financial and operating objectives. This person drives quality, safety and compliance expectations and ensures that those standards are met within a functional or regional area.

Functional Expertise:

  • Responsible for overseeing the successful operation and maintenance of underground gas utility infrastructure, including work on mains, services, regulators, meters, and regulating stations.

  • Directs and manages emergency response effort within a defined sub regional area.

  • Accountable for driving field decision-making and coordinating with centralized scheduling, internal and/or external service providers, support departments and external agencies to ensure that work is performed as planned, permitted and scheduled. (Supervisor II)

  • Responsible for maintaining compliance with local, state and federal regulations, coordinates ongoing OQ training as needed, ensuring all promoted employees receive appropriate training and qualifications in appropriate areas.

  • Responsible for ensuring employees have proper tools and equipment to perform duties.

  • Responsible for driving safety, performance, quality, and workmanship.

  • Responsible for execution and delivery of projects on time and on budget.

Business Acumen:

  • Sets performance expectations and direction for direct internal crew reports within a functional or sub regional arena of responsibility.

  • Responsible for partnering with centralized scheduling to determine and ensure resource, tool and maintenance techniques meet demand and optimize project investment and spend.

  • Responsible for preparing and monitoring monthly and annual capital and operating expense budgets and implements cost control within a functional and/or geographical area. (Supervisor II)

  • Assists with preparing and monitoring monthly and annual capital and operating expense budgets and implements cost control within a functional and/or geographical area. (Supervisor I)


  • Responsible for enhancing productivity of direct reports through selection, training, motivation and performance management. (Supervisor II)

  • Assist with enhancing productivity of direct reports through selection, training, motivation and performance management. (Supervisor I)

  • Responsible for maintaining customer satisfaction through timely and thorough communication with individual customers, municipalities and other governmental agencies at pre-con meetings and throughout the project (such as state DOTs, Counties, etc.).

  • Instills corporate values and personal responsibility into workgroup.

Driving Results :

  • Responsible for establishing and monitoring work goals and objectives for safety, quality, cost management, productivity and customer service; measures employee performance accordingly.

  • Responsible for driving change and coaching and developing staff through effective feedback and performance evaluation.

  • Responsible for creating and implementing improved processes and techniques to enhance operating environment (Supervisor II)


Education, Certifications/Licenses:


  • Valid driver’s license

  • Associates degree or 4+ yrs. supervisor experience (Supervisor I)

  • BA/BS degree or 3-6 yrs. experience in gas utility operations (Supervisor II)


  • BA/BS degree in construction or engineering

Specific Skills& Knowledge:


  • Read and interrupt project design plans – proficiency

  • Size regulator and reliefs - proficiency

  • Emergency response knowledge and action planning

  • Written and verbal communication

  • Technical skill sets

  • Gas construction and operating principles

  • Critical thinking and identifying effective solutions

  • Geographic Information System (GIS) or comparable system - intermediate proficiency

  • PeopleSoft Financials - intermediate proficiency

  • MS Excel , Word and Access - intermediate proficiency

  • System modeling evaluation

Related Work Experience:


  • Previous technical knowledge in operation and maintenance of regulators, pipeline heater and odorization equipment.

  • Supervision

Working Conditions/Physical Requirements:

  • Working on various job sites and excessive driving up to four (4) hours at a time

  • Potential for occasional overnight travel

  • On-call as needed

  • Hot and cold temperatures, rain and snow

  • Climbing

  • Lifting up to 50 pounds

  • Loud noises

  • Ability smell natural gas

  • Large machines and tools

Disclaimer: This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required of employees in the job. Reasonable accommodation may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Company Information:

Nicor Gas

Nicor Gas is one of seven natural gas distribution companies of Southern Company Gas, a wholly owned subsidiary of Southern Company Gas (NYSE: SO). Nicor Gas serves more than 2.1 million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. For more information, visit .


About Southern Company Gas

Southern Company Gas is a wholly owned subsidiary of Atlanta-based Southern Company (NYSE:SO), America’s premier energy company. Southern Company Gas serves approximately 4.5 million natural gas utility customers through its regulated distribution companies in seven states and more than 1 million retail customers through its companies that market natural gas and related home services. Other nonutility businesses include asset management for natural gas wholesale customers and ownership and operation of natural gas storage facilities. For more information, visit Southern Company Gas at .

Job ID: 2017-5590

Company: Nicor Gas

Job Locations: US - IL - Kankakee

US - IL - Crestwood

US - IL - Glenwood

Type: Regular Full-Time

Posted Date: 4/17/2017